Cookie Policy

Last updated: 25 August 2026

This Cookie Policy explains how Helen Hunt Skin uses cookies and similar technologies when you visit our website.

Helen Hunt Skin is operated by Helen Hunt Medical Aesthetics Ltd, a company registered in England and Wales under company number 13397350.

For more information about how we collect and use personal information generally, please see our Privacy Policy.

1. What are cookies?

Cookies are small files that are placed on your device when you visit a website.

They can perform a variety of functions, including enabling a website to work correctly, remembering preferences, understanding how visitors use a website and helping measure the effectiveness of advertising.

We may also use similar technologies, such as pixels, tags and other browser or server-based technologies. In this policy, we use the term “cookies” to refer to these technologies collectively where appropriate.

2. How we use cookies

We use cookies and similar technologies for several purposes.

Essential cookies

These cookies and technologies are necessary for our website and online store to function correctly.

They may be used to:

Maintain your shopping basket
Enable checkout and payment functionality
Maintain website security
Prevent fraud
Remember essential preferences
Provide functionality you have requested

Because these technologies are strictly necessary to provide the website or a service you have requested, they may be used without your consent where permitted by law.

Analytics cookies

With your consent, we use analytics technologies to understand how visitors find and use Helen Hunt Skin.

We use Google Analytics for this purpose.

Analytics can help us understand things such as:

Which pages and products are viewed
How visitors navigate our website
How visitors arrived at our website
How long visitors interact with different parts of the website
Whether visitors complete actions such as making a purchase

We use this information to understand and improve our website, products, content and customer experience.

We may introduce additional analytics or customer-experience technologies in the future. Where consent is required, these will be subject to our cookie consent controls.

Advertising and marketing cookies

With your consent, we use or may use advertising technologies provided by platforms including:

Google and YouTube
Meta, including Facebook and Instagram
TikTok

These technologies can help us:

Measure whether advertising leads to website visits, purchases or other actions
Understand the effectiveness of our advertising
Create audiences for advertising campaigns
Show advertising to people who have previously interacted with Helen Hunt Skin
Reach people who may have similar interests to our customers
Improve the relevance and effectiveness of our marketing

These technologies may collect or process information including website activity, purchases, device and browser information, IP address, cookie identifiers and advertising identifiers.

3. Email communications

Our marketing emails may contain technologies that help us understand whether an email has been delivered, opened or clicked.

We use Klaviyo to manage our email marketing and automated customer communications.

This information helps us understand how our communications perform and make the emails we send more relevant and useful.

You can unsubscribe from marketing emails at any time using the unsubscribe link provided in our emails.

For more information about how we use personal information for email marketing, please see our Privacy Policy.

4. Shopify

Our online store is powered by Shopify.

Shopify uses cookies and similar technologies to provide ecommerce functionality, maintain security, remember preferences and support features such as the shopping basket and checkout.

Some Shopify technologies are necessary for the store to function, while others may depend on your cookie preferences.

5. Your cookie choices

When you visit our website, you can use our cookie consent controls to choose whether to allow optional cookies and similar technologies.

You can accept or reject optional cookies and change your preferences at any time using the cookie settings available on our website.

Essential cookies required for the website and services you request cannot normally be disabled through our consent controls.

Withdrawing your consent does not affect the lawfulness of processing that took place before you changed your preferences.

You can also control or delete cookies through your browser settings. Blocking certain cookies may affect how some parts of our website function.

6. Third-party services

Some cookies and similar technologies used on our website are provided by third-party services.

Depending on the technologies currently enabled and your consent choices, these may include services provided by:

Shopify
Google
Meta
TikTok
Klaviyo

These organisations may process information collected through their technologies in accordance with their own privacy policies.

The technologies that are active may change as we develop our website and marketing.

Where required, optional technologies will remain subject to your consent choices.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the technologies we use, our website, our business practices or applicable law.

When we make changes, we will update the date shown at the top of this policy.

8. Contact us

If you have questions about our use of cookies or similar technologies, please contact:

Helen Hunt Skin
Helen Hunt Medical Aesthetics Ltd
Company number: 13397350
Registered in England and Wales

Email: care@helenhuntskin.com

Registered office:
First Floor Unit 12
Compass Point
Ensign Way
Hamble
Southampton
Hampshire
SO31 4RA
United Kingdom